eBay warns Buyers to expect delays from China

May 14 - eBay issued a warning to expect delays from goods bought from sellers based in China. You can expect delays of at least one week longer than expected and if the item you purchased was cologne, toner or a cigarette lighter you might never receive it. eBay cited the reason being as a result of changes to mail regulations in China.


"As a result of new regulations announced by the Civil Aviation Administration of China, the shipment of all items through the Shanghai airport may be delayed due to additional screening. If you purchased an item from a seller in China who ships through Shanghai, please allow extra time for delivery - at least a week more that the seller's stated delivery time."

blue map of world with arrows emanating from china and ebay logo
a package being handed over from one person to another

In the announcement from eBay they went on to say that items containing certain regulated materials are being returned to sellers and will not be delivered. "These items may include liquid beauty products (such as fragrances, colognes, lotions, and toner) and items containing flammable liquids (such as lighters)."

The warning from eBay says that packages that ship via Shanghai are effected, however it is not clear whether Buyers can discern whether their order will go via Shanghai or not. The sensible advice issued by eBay is that the Buyer should contact the Seller if they do not get their item after waiting an additional week. Furthermore, they also said Buyers whose items were returned to Sellers will receive a refund for their purchase and added "If you encounter any issue, please contact eBay through the Resolution Center,".

This is not the first instance of shipping issues to a "BRIC" (Brazil - Russia - India - China) country, areas where eBay have been pushing for growth. In February this year, eBay had to reassure Sellers after the introduction of new customs requirements implemented in Russia that impacted shipments into Russia from private carriers had been suspended.
   Read more on eBay Announcement Board - SELLERS : UPDATE ON SHIPMENTS TO RUSSIA.

eBay is championing change in government policies and regulation to make it easier for Buyers and Sellers to trade cross border. An eBay executive recently spoke at a World Customs Organization conference, suggesting approaches such as harmonization of custom regulations, better use of big data of tracking parcels and transaction behaviors (including biometrics), increasing de-minimis thresholds, and simplified custom procedures for SMEs.


Click here to visit the eBay Announcement Board to read full post about the latest delays from China.


Original news story courtesy of www.EcommerceBytes.com